Universe manager / Department manager
Description
Just like the department manager within the company, the universe manager manages a department defined within a sales outlet. He is in charge of his activity, recruitment, animation and training of his team. Thus, the manager of the ski universe will have the same functions as the manager of the snowboard universe, but with a different team and different products. He/she develops and leads the sales team, manages the stock and responds to customer needs. He is also responsible for the operating result generated by his team and must manage his resources independently.
Nature
Just like the department manager within the company, the universe manager manages a department defined within a sales outlet. He is in charge of his activity, recruitment, animation and training of his team. He/she develops and leads the sales team, manages the stock and responds to customers' needs. He/she is also responsible for the operating results generated by his/her team and must manage his/her resources independently.
Mission
Manage a sales team
Achieve and justify the sales objectives set
Ensure the management of the stock of its products
Offer an organized and clean sales universe/space
Skills
Knowledge/Savoir-faire
Strong expertise in the field of purchasing and sales techniques
Mastery of the store's information system (management information system)
Very good technical knowledge of the department's products and their specific regulations
Good knowledge of merchandising
Skills in commercial animation
Mastery of negotiation techniques and of calling on service providers
Personnel management
Knowledge, knowledge, practice and passion for the sports present in the sales area Know-how
Organization
Decision-making skills
Sense of responsibility
Access
In most cases, the universe manager starts as a salesperson. If he or she shows interest and commitment to the brand, he or she can rise to this position by showing organizational skills and a sense of responsibility.